What to Ask Your Window Washing Company: A Guide for Calgary Homeowners

As a homeowner, it’s important to carefully consider the window washing company you choose. Hiring a reputable, professional company can ensure that your windows are cleaned safely and effectively, but with so many options available, it can be difficult to know where to start. In this blog, we’ll go over some key questions to ask when evaluating a window-washing company for your Calgary home.

It’s worth noting that many of these questions can be answered by reviewing the company’s website or other materials. A professional, reputable window washing company should provide clear and detailed information about their services, policies, and safety measures on their website.

What Services Do You Offer?

It’s essential to ensure that the window washing company you choose offers the specific services you need for your home or business. Some common services offered by window washing companies include:

  • Exterior window washing: This involves cleaning the outside of windows, including the frames and sills.
  • Interior window washing: This involves cleaning the inside of windows, including the frames and sills.
  • Screen cleaning: This involves removing dirt, dust, and other debris from window screens.

Other services that some window-washing companies offer include:

  • Skylight cleaning: This involves cleaning the inside and outside of skylights to remove dirt and streaks.
  • Gutter cleaning: This involves removing leaves, debris, and blockages from gutters to prevent water damage to the roof and walls.
  • Pressure washing: This involves using high-pressure water to remove dirt, stains, and grime from various surfaces, such as sidewalks, driveways, and decks.

Before hiring a window washing company, make sure to ask about the specific services they offer and ensure that they align with your needs. This can help you choose a company that is well-equipped to meet your requirements and deliver high-quality results.

Is Your Window Washing Business Licensed and Insured?

As a homeowner or business owner, it’s essential to choose a window-washing company that prioritizes safety and protection. One of the most important things to consider is whether the company has the necessary licenses and insurance. A license is a sign that the company has taken the time and effort to meet the requirements set by local authorities and is operating legally. Insurance, on the other hand, is critical in case of any accidents or injuries that may occur during the window-washing process. Without proper insurance, you could be held liable for medical bills and damages, which can be a significant financial burden.

Before hiring a window washing company, make sure to ask for proof of their license and insurance. This due diligence can save you the stress and expense of a lawsuit should something go wrong. It’s worth noting that a company that is willing to take shortcuts with its licensing and insurance is likely to cut corners in other areas as well. Choose a company that values liability and takes the necessary steps to protect you, your property, and their employees.

What Should I Do to Prepare For Your Arrival?

When you hire a professional window cleaning service, it’s important to know what steps you can take to prepare for their arrival. Every company may have different processes and procedures, so be sure to ask for specific instructions if they are not provided. Here are some general guidelines to follow to ensure a smooth and efficient cleaning process:

  • Remove any large items or decorations from windowsills or nearby areas. This will give the cleaners easy access to the windows and help them get the job done more efficiently.
  • Cover any delicate or valuable items that may be nearby. If you have any fragile items, such as plants or collectibles, that are close to the windows, you may want to cover them or move them to a safe location.
  • Lock any pets in a separate room. If you have pets, it’s a good idea to keep them out of the way while the cleaners are working.
  • Make sure the windows are accessible. If you have any windows that are hard to reach or that require special equipment to access, let the cleaners know in advance so they can bring the necessary tools.
  • Turn on the outdoor tap if the cleaners will need access to it. Some window cleaning companies use water-fed pole systems, which require access to an outdoor tap.
  • Close all windows to help prevent any accidents or damages. This is especially important if the cleaners are using water-fed poles, as open windows may present a risk of damage.

By being prepared, you can help the window cleaning process go smoothly and ensure that the cleaners have everything they need to do their job effectively.

What Safety Measures Does Your Company Take to Protect Your Workers and My Home?

As a homeowner, it’s important to choose a window cleaning company that prioritizes safety for a number of reasons. Not only do you want to protect your home and belongings from any potential damages or accidents, but you also want to ensure that the company’s workers are safe while on your property. When evaluating a window cleaning company, it’s important to ask about its safety measures and processes. Here are a few things to consider:

Use of Drop Cloths: A reputable window cleaning company will use drop cloths to prevent water and cleaning solutions from coming into contact with your floors, furniture, and other surfaces during interior window washing. This helps to protect your home and belongings from accidental spills or splashes.

Shoe Removal Policy or Shoe Covers/Booties: A good window cleaning company will have a policy in place for removing shoes upon entering a homeowner’s home, and they should ensure that it is strictly followed. Asking workers to remove their shoes helps to prevent dirt, mud, and other debris from being tracked throughout your home. Alternatively, the company may provide shoe covers or booties for their workers to wear.

Ladder Placement: Ladder placement is an important safety consideration when it comes to protecting walls and other surfaces during a window washing job. Some measures that companies can take to ensure ladder placement is safe and secure include using ladder stands or stabilizers, placing the ladder at a proper angle, ensuring that the ladder is placed on a stable, level surface, using a spotter to hold the base of the ladder steady, checking the ladder for damage before use and replacing or repairing any damaged parts, and using a bucket hook or other tool to hold supplies and keep both hands free for climbing.

Handling of Valuables: If you have any valuable or fragile items near the windows that need to be cleaned, it’s important to communicate this to the cleaning crew. Ask the company how they handle these items and what precautions they take to ensure they are not damaged.

By asking about a company’s safety measures and processes, you can feel confident that your property will be well taken care of during the window washing process, and that the company’s workers are protected while on the job.

How Long Have You Been in Business? 

When hiring a window washing company, it’s important to ask how long they have been in business. While there are benefits to working with both established businesses and newer ones, understanding the company’s level of experience can help you make an informed decision. 

One benefit of working with an established window-washing company is that they have likely developed a reputation for providing high-quality services and customer satisfaction. These businesses often have a track record of success and may offer a wider range of services and experience in handling different types of properties. They may also have established systems and processes in place to ensure the safety of their workers and the protection of your home and belongings.

On the other hand, there are also benefits to working with a newer window washing company. These businesses may be more agile and able to adapt to your specific needs and preferences. They may also offer more competitive pricing due to lower overhead costs. Working with a newer business can also be a great way to support local entrepreneurship and help a company get off the ground. 

Ultimately, the decision of whether to work with an established or newer window-washing company should depend on your individual needs and preferences. Asking about the company’s length of time in business can help you make an informed decision and ensure that you are working with a reputable and reliable company.

What Forms of Payment Do You Accept? 

Payment Options for Window Cleaning Services

When hiring a professional window cleaning service, it’s important to understand the payment options available. Here are a few questions you may want to ask to ensure you know what to expect:

  • What forms of payment do you accept? Many companies accept credit cards, checks, and cash, but it’s always a good idea to confirm and know your options in advance.
  • Do you require a deposit or do you have a payment schedule? Some companies may require a deposit upfront or have a payment schedule in place. Knowing the terms in advance can help you plan and budget accordingly.
  • Do you offer any discounts or promotions? If you’re interested in saving money on the cleaning service, it’s worth asking if the company has any current discounts or promotions available.
  • Do you have a cancellation policy? It’s always good to know what the policy is in case you need to cancel or reschedule the cleaning service.
  • Do you offer any guarantees or warranties on your work? This can give you peace of mind and assurance that the company stands behind the quality of its services.

By understanding the payment options and terms offered by the window cleaning company, you can ensure a smooth and hassle-free experience.

When Can You Start? 

If you’re considering hiring a window cleaning service in Calgary, AB, it’s important to inquire about their availability. A reputable window cleaner may be in high demand, so it’s important to discuss with them when they can start and how long they expect the job to take. Keep in mind that a good window cleaner is often a busy one, but it’s worth the wait to have your windows cleaned to a high standard. If you’re interested in maintaining the cleanliness of your property in Calgary, including interior and exterior window cleaning, don’t hesitate to contact a professional cleaning team today.

Scroll to Top